Member Interactions
Date of Member interaction: Wednesday, Feb 22, 2006
The member provided the following comments: 'she didn't give two cents whether i was a customer or not! it seemed as though she was not interested in what i had to say. she is a major reason that i am no longer a customer!!!'
Date of Member interaction: Saturday, Feb 25, 2006
The member provided the following comments: 'Give Rae Anne a raise !! She did an excellent job while helping me.'
Date of Member interaction: Wednesday, Feb 22, 2006
The member provided the following comments: 'she didn't give two cents whether i was a customer or not! it seemed as though she was not interested in what i had to say. she is a major reason that i am no longer a customer!!!'
Date of Member interaction: Saturday, Feb 25, 2006
The member provided the following comments: 'Give Rae Anne a raise !! She did an excellent job while helping me.'
goes to show that you really can't please everybody. people who are disgruntled are often those who didn't get what they want. and sometimes what they want is impossible to give.
ReplyDeletesigh. customer service.
oo. they want a chicken noodle soup service. ewan ko. when will i be taken out of billing.
ReplyDeleteand what exactly is chicken noodle soup service? hehehe.
ReplyDeleteinstant tanan. hahaha. bo-ot bo-ot ko.
ReplyDeletewe were talking abt soups man gud ba.
noodles service diay dapt---instant tanan. ;)
how come reps never get more of the "praise" and never less of the... whatever is opposite of praise? heheh {:o(
ReplyDeletekorek! they want instant answers, instant solutions. they feel entitled. well, they are, to a point.
ReplyDeletemike, you always got praises from customers. :-)
ReplyDeletehahaha! jops, overstatement! =o) not always uy! mo tuo nya si raen. hehehe.
ReplyDeletei also had calls where customers told me i wasn't of any help. hahay! call center life! ;o)
well if you did, i'm sure they were fewer than most coz you always tried to help customers any way you could.
ReplyDeleteyeah, call center life. it's an experience all on its own.
i was just so scared that time of not resolving customer concerns coz i didn't wanna get fired or makiha (you know na. the "I'll sue you for this" kind of customers). mahadlok ko nga ma escalate na sad to a sup call, which is why naning ko to the max. hehehe =o)
ReplyDeletegrabe to nga experience for me. and i'm sure for you too. and raen... who is still in the call center dimension. hehehe ;o)
you can say that again. karon, i would rather have a job that has no customer interaction at all. hehehe.
ReplyDeleteexactly what i have now! =o) if pwede pa gani a job with no human interaction. =o) [hermit?]
ReplyDeletekorek! comes to mind val kilmer's character in "the saint." he said: "i'm not very good with people." i can relate. hehe.
ReplyDeletemy quote (which comes to mind every time i get friction from other humans) is from... Gil Grissom: "I love humanity. It's people I can't stand." [carry over na man ni uy! hahaha]
ReplyDeletenawa ko sa inyu storya.... =)
ReplyDeletehahaha.
catch up raeny! apil baya ka sa amo storya! =o)
ReplyDeleteoh, that's deep! i like that. a big part of why i watch CSI is because of grissom's lines. they are just awesome.
ReplyDeletehala, na-carry over na gyud! sorry, raeny. we took over your thread. undang na ta mike. hehehe.
nag queue. mao na ing-ani ko kabagal mag reply. hay. *bisous*
ReplyDeletebitaw. pero i wouldn't know where to go. hay.
ReplyDeletenaa jud time na mu ana jud ko " YES SUP CALL" mahappy ko pag mag ask na ug sup lalo na when wko ksabot sa issh ;)
ReplyDeleteako di ko ganahn sup calls coz it made me look incompetent. hahaha =o)
ReplyDeletebhala na. naay time pag pa log out na, tamad na au ko mag call then irits ang caller di naku mag make way pa de-escalate.ngita daun sup. hehehe
ReplyDeleteambot ana nila raen. i got a customer awhile ago. i was explaining to her about the approximate time it takes for dsl to be up and running. she didn't want the wait period so i inisisted that it was the appropriate timeframe. she got mad and even accused me of NOT LISTENING TO HER. the nerve! nangayo ug supe, transfer jud diretso sa tier 2.
ReplyDeletenaliki^ ko sa iyahang kalabad!
mao na ang klase sa kustomer nga maka irita -- bugo na, mag buot-buot pa jud ug iyang polisiya! nahala paghimo na la'g imong companiya, day, haron masunod tanan nimong gusto! >:o| hehehe
ReplyDeleteOne thing that i really hate jud bya is to get accused of something na dli tinuod. Cya baya ang wala naminaw nako. Gusto guro niya imagic2x ug install ang dsl para ang speed kapareho ra sa dial-up. haay.
ReplyDeleteambut jud na nila. tama ka makaliki.
ReplyDeletedire nalang ko rep sa imu girep sa ako usa ka post cuz it's not allowing me to post:
thanks for the birthday greeting ;)
16march araw ng dabaw
yes. tama ka rigs...all they need is magic. di bya ta wizard!
ReplyDelete